Right of withdrawal

Please note: the right of withdrawal on purchased digital course material only applies to consumers and expires once you have started viewing the material.

If this is not yet the case, you as a consumer have the right to withdraw from the purchase agreement within 14 days after purchase without any stated reason. This period is valid 14 days from the day of purchase. To exercise your right of withdrawal, it is important that we are informed in writing (by post, or e-mail).

You can also use the European model form for withdrawal (PDF) for this purpose, but it is not a requirement.
To comply with the withdrawal period, it is sufficient to send the notice to us before the aforementioned withdrawal period has expired.

Consequences of the withdrawal

If you cancel the agreement, you will receive the amount that you paid within 14 days. We always pay back using the same payment method that the purchase was made with.

European model form for withdrawal

(only complete and return this form if you wish to withdraw from the contract)